Support Engineer
מעבר למשרות נוספות עתיד בישום פתרונות אנושיים
פורסם לפני 8 ימים
- רעננה
- משרה מלאה
- לא צוין שכר
פרטי מגייס/ת המשרה:
תיאור המשרה:
A cyber security company in Raanana is looking for a talented and motivated Support Engineer to join their team. In this role, you will be responsible for troubleshooting technical issues, identifying solutions, and delivering outstanding service to their customers.
Responsibilities:
- Provide remote Tier 3 support for embedded information security solutions, ensuring high-quality service delivery to customers.
- Identify and resolve technical issues efficiently and professionally to maximize client satisfaction.
- Collaborate with client IT and information security teams to build strong relationships and meet their specific needs.
- Gain a deep understanding of security solutions from various manufacturers to offer expert guidance and support.
Responsibilities:
- Provide remote Tier 3 support for embedded information security solutions, ensuring high-quality service delivery to customers.
- Identify and resolve technical issues efficiently and professionally to maximize client satisfaction.
- Collaborate with client IT and information security teams to build strong relationships and meet their specific needs.
- Gain a deep understanding of security solutions from various manufacturers to offer expert guidance and support.
דרישות המשרה:
Requirements:
- 1-2 years of experience in System / IT roles.
- Excellent interpersonal and communication skills for effective client and team interactions.
- Strong analytical and problem-solving skills for tackling complex technical challenges.
- Prior experience in customer service or client-facing roles, with a proven ability to deliver exceptional support and build positive relationships.
- Ability to perform well under pressure and meet tight deadlines.
- Strong command of English, both written and verbal.
- Advantageous: Experience working with large organisations or enterprises.
- 1-2 years of experience in System / IT roles.
- Excellent interpersonal and communication skills for effective client and team interactions.
- Strong analytical and problem-solving skills for tackling complex technical challenges.
- Prior experience in customer service or client-facing roles, with a proven ability to deliver exceptional support and build positive relationships.
- Ability to perform well under pressure and meet tight deadlines.
- Strong command of English, both written and verbal.
- Advantageous: Experience working with large organisations or enterprises.
מאפייני משרה:
עבודה היברידית, עבודה מהבית, שעות גמישות
מעבר למשרות דומות בתחומים:
משרה מספר 9210741
metapel
על החברה:
עתיד בישום פתרונות אנושיים
גודל חברה: 51-200
תעשייה: גיוס והעסקה
חברת "עתיד ביישום פתרונות אנושיים“ הינה אחת החברות הגדולות והמובילות בתחום גיוס מיון והשמת עובדים.
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