ServiceNow Business Solution Specialist
חסוי
פורסם לפני 1 ימים
- תל אביב - יפו
- משרה מלאה
- לא צוין שכר
תיאור המשרה:
Design, develop and implement ITSM Service Catalog workflows, ITIL processes, Portal, HRSD, ITOM, SAM within the ServiceNow platform and integrations with external systems
Developing, installing, integrating, and troubleshooting ServiceNow applications
Consuming Knowledge regarding the latest changes in the ServiceNow platform
Evaluating and recommending a configuration that maximizes software capabilities
Training, documentation, and support to the organizational teams
Maintenance, including problem (ticket) resolution within SLA and in the highest quality
Maintain detailed system documentation, including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, testing, etc.
Stay up do date with ServiceNow releases and contribute to improvement efforts.
Manage ServiceNow software upgrades and patching lifecycles
Responsible for unit testing and end to end testing of the technical development and fix related defects until final deployment to production environments
Collaborate with colleagues as a technical mentor, sharing technical information, knowledge, and expertise
Developing, installing, integrating, and troubleshooting ServiceNow applications
Consuming Knowledge regarding the latest changes in the ServiceNow platform
Evaluating and recommending a configuration that maximizes software capabilities
Training, documentation, and support to the organizational teams
Maintenance, including problem (ticket) resolution within SLA and in the highest quality
Maintain detailed system documentation, including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, testing, etc.
Stay up do date with ServiceNow releases and contribute to improvement efforts.
Manage ServiceNow software upgrades and patching lifecycles
Responsible for unit testing and end to end testing of the technical development and fix related defects until final deployment to production environments
Collaborate with colleagues as a technical mentor, sharing technical information, knowledge, and expertise
דרישות המשרה:
2-3 years of experience in ServiceNow development – a must
Bachelors Degree in Industrial Engineering, information science, management information systems (or equivalent field) – an advantage
Experience with ServiceNow modules such us ITSM, HRSD, Portal-a must
Excellent problem-solving/analytical skills and knowledge of analytical tools
Can efficiently work in Multi-tasking arena with a strong “can do” and proactive approach
Ability to learn new content areas and new skills quickly and efficiently
Excellent communication and?interpersonal?skills
Customer-centric with an ability to understand customer needs?
Ability to work in a dynamic and fast changing environment
Highly organized, motivated, and creative?
Excellent verbal and written communication skills in English – Must
Bachelors Degree in Industrial Engineering, information science, management information systems (or equivalent field) – an advantage
Experience with ServiceNow modules such us ITSM, HRSD, Portal-a must
Excellent problem-solving/analytical skills and knowledge of analytical tools
Can efficiently work in Multi-tasking arena with a strong “can do” and proactive approach
Ability to learn new content areas and new skills quickly and efficiently
Excellent communication and?interpersonal?skills
Customer-centric with an ability to understand customer needs?
Ability to work in a dynamic and fast changing environment
Highly organized, motivated, and creative?
Excellent verbal and written communication skills in English – Must
מעבר למשרות דומות בתחומים:
משרה מספר 9180555
המשרות באתר מיועדות לנשים וגברים כאחד