Customer Support Expert (Tier 3)
  • ראש העין
  • משרה מלאה
  • לא צוין שכר
פרטי מגייס/ת המשרה:
תיאור המשרה:
Ceragon is an innovative fast-paced global company and a leader in wireless networks communications. Ceragon serves the world’s most innovative 4G and 5G service providers and other private network owners across mission-critical public safety, utility and industrial markets.
דרישות המשרה:
What are the requirements
Mandatory:
At least 5 years of relevant work experience
At least 5 years of experience dealing with customers (support, presale)
Knowledge of Microwave radio systems
Knowledge of IP Networking (TCP/IP and OSI stack)
L2 protocols (VLAN, Q-in-Q, STP, LLDP, etc.)
L3 Routing protocols (RIP, OPFS, BGP, etc.)
Excellent English knowledge - fluent in reading, writing, and speaking
Advantages:
Electronic/Telecommunications/Computer engineer (BA/BSc)
Knowledge and experience with L2 / L3, PDH/SDH and RF test equipment
Experience in installation, commissioning, and troubleshooting of Microwave radio systems
CCNP or equivalent
Knowledge of PDH, SDH, Synchronization
Knowledge of SNMP, RADIUS, TACACS+, SDN, JASON API, SQL.
Preferred personal qualifications:
Experience in technical support, technical account management.
Proven ability to lead cross-functional initiatives and successfully collaborate with colleagues in a variety of roles
Outstanding analytical, troubleshooting, problem solving, and communication skills
Ability to participate in after-hours on-call rotation
Solution-oriented
What’s in it for you?
Benefits Online Platform
Regina Maria Medical subscription
7 Card
Bookster
Tennis and Football
Company Events
Foosball room, Darts, Xbox, Air Hockey &Ping Pong
משרה מספר 9059718
metapel
על החברה:
Ceragon Networks
Ceragon Networks (www.ceragon.com ) בע’’מ הנסחרת בנאסדא"ק ובבורסת תל-אביב תחת הסימון CRNT, היא ספקית מובילה של פתרונות backhaul אלחוט...
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